2007-02-27


Greetings Friend!

News & More


Elliot Masie Invites You to Benchmark and Network with Colleagues Deploying Learning Systems at this Vendor-Neutral Event! Space is Limited - Register Today at www.lms2007.com.

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Elearning! E-zine Has Arrived

Download the current issue of Elearning! Magazine for free. Find inside: America's Learning Leaders, Best of Elearning! Award recipients, case studies, trends and more.
Click Here to Download Free


Join Us at Learning World 2007


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email us

visit our web site

voice: 888-201-2841

Learn from Leaders in Customer Service & Sales


Join Josh Bersin, president of Bersin & Associates, and a panel of senior learning executives for a discussion about best practices for highly effective customer service, sales and soft skills training. Panelists represent organizations named by Bersin & Associates as 2006 Learning Leaders for training programs with outstanding business results.

Winning programs to be discussed include:
>> an online brokerage firm’s customer service and sales skills training for branch associates
>> a specialty retailer’s training for store employees on how to effectively promote the store’s credit card to shoppers
>> a software firm’s technical support training for employees and external partners.

Topics for discussion include the use of new technologies (such as business simulations and avatars) and key success factors ranging from up-front audience analysis to detailed progress reporting.

Join us March 26th at 10 PST for this complimentary web seminar sponsored by WebEx.

Click Here to Register





Thank you for reading Elearning! Magazine and e-newsletters. We are committed to bringing you valuable information to help you build smarter companies.





Sincerely,

Catherine Upton Publisher
Elearning! Magazine Group