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February 21, 2007
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Greetings Training Professionals!
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Learning in the 21st Century Conference is quickly approaching; DON’T MISS OUT!
The Learning Consortium is pleased to invite you to our upcoming conference. We’ve listened to your challenges and have focused on what you want to learn and explore. This conference will provide expert insight and hands-on workshops on:
* Rapid E-Learning
* Latest software and hardware
* Training strategies for the new generation
* Drivers for a successful blended learning solution
* Simulations and gaming
* mLearning
We look forward to seeing you there!
Register Now
Learn from Leaders in Customer Service & Sales Training
According to Bersin and Associates research, training in customer service and sales are among the top priorities identified by training managers for funding and resources in 2007. How can you analyze, design, implement and manage your training for high impact?
Join Josh Bersin, president of Bersin & Associates, and a panel of senior learning executives for a discussion about best practices for highly effective customer service, sales and soft skills training.
Panelists represent organizations named by Bersin & Associates as 2006 Learning Leaders for training programs with outstanding business results.
Winning programs to be discussed include:
>> an online brokerage firm’s customer service and sales skills training for branch associates
>> a specialty retailer’s training for store employees on how to effectively promote the store’s credit card to shoppers
>> a software firm’s technical support training for employees and external partners.
Topics for discussion include the use of new technologies (such as business simulations and avatars) and key success factors ranging from up-front audience analysis to detailed progress reporting.
Register now for this complimentary web seminar, hosted by Elearning! Magazine and Bersin & Associates.
Click Here to Register Free
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Thank you for reading Elearning! Alert. For the latest information on products, industry trends and case studies, visit us at www.elearning.b2bmediaco.com.
Sincerely,
Catherine Upton, Publisher
Elearning! Magazine Group
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